How we work with you

Requirement Gathering

We will engage with you to understand your requirements and develop a detailed fixed price proposal that will deliver your bespoke solution.  The solution could include integrating with your own custom Identity Provider and migrating users from an existing identity store.

We spend the time with you to ensure complete transparency:

1. You are 100% confident in the solution we are providing you
2. We are covering all of your requirements
3. Our pricing is clear alongside our line item breakdown of cost.

Our development process has been designed to keep you in the loop throughout the entire project, providing you with confidence that we are building the correct solution and on time.

Development Cycle

An OpenIddict custom build-out generally takes 3-4 weeks.  We will start the process with a kick-off meeting with all stakeholders and the development team.  A typical agenda for a kick-off meeting would be

• Introductions
• Agree on communication channels between developers and stakeholders
  Final review of the proposal
• Agree on dates/times for weekly showcases to demonstrate progress

The weekly showcases demonstrate our progress and provide reassurance that we are on target to meet our delivery date.

Delivery

We deliver the solution in source code form either remotely or on site.  Remote delivery is typically done using screen sharing technology or remote desktop.  For on-site delivery, we will send one of the development team to your site to install the software. Whether on-site or remote, we will not invoice you until we have demonstrated the system to be fully operational.

Post Delivery

After delivery, we will continue to support the solution for 3-12 months. Extended support contracts are also available.  You are free to continue developing the solution yourself, or re-engage with us to update the solution for your latest requirements.

As part of the post-delivery maintenance, we keep track of the packages used to build your solution; if any vulnerabilities are found, we will inform you immediately. These would be automatically fixed and delivered if you are a production support plus customer.